PRIVACY POLICY

Version: 1.02
Last Updated: March 28, 2025

This policy will help you understand what data we collect, why we collect it, and what your rights are in relation to it.

TABLE OF CONTENTS

1. General Provisions
2. Use of Information
3. Information We Collect
4. How We Process Your Information
5. SMS Policy
6. Specific Legal Bases for Information Processing
7. Sharing of Personal Information
8. Cookies and Tracking
9. International Transfer of Information
10. Duration of Information Storage
11. Information Security
12. Minors
13. Privacy Rights
14. Controls for Do-Not-Track Features
15. U.S. State-Based Privacy Rights
16. Third Party Analytics
17. Updates to this Privacy Policy

1 GENERAL PROVISIONS

1.1 Purpose. This privacy policy ("Privacy Policy") for OneRoof App, Co. (referred to herein as "OneRoof", "Snag", "Company", "we", "us", "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our Platform or Services.

1.2 Scope. This policy applies when you:

1.2.1 Visit or access Snag's website (https://snagsublets.com/) or any site, application, product, or service of ours that links to this Privacy Policy;

1.2.2 User or access our Platform or Services; or

1.2.3 Engage with us in other related ways, including through sales, marketing, events, or social media.

1.3 Concerns. Reading this Privacy Policy will help you understand your privacy rights and choices. If you do not agree with our policies and practices, you should not use our Platform or Services.

2 USE OF INFORMATION

2.1 Personal Information. When you visit, use, access, or navigate our Platform or Services, we may process personal information depending on how you interact, the choices you make, and the products and features you use. By way of example, but not limitation, we may use User information and data for:

• Creation and administration of your account;
• Corresponding or communicating with you;
• Identifying Users;
• Allowing Users to Identify One Another;
• Displaying your usage information to other Users or third parties;
• Enabling you to access parts of the Services;
• Enabling you to connect with or communicate with other Users;
• Enabling you to communicate with Snag;
• Performing analytics, debugging, and conducting research;
• Providing customer service training;
• Sending you messages, updates, security alerts, and account notifications;
• Allowing you to send or receive communications or data;
• Personalizing and customizing your experience based on your interactions with the Services;
• Displaying your usage information to other Users or outside parties in an anonymized or aggregated format;
• Sending you messages from time to time through the Services to provide you with useful information.

2.2 Sensitive Personal Information: We may process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law.

2.3 Third-Party Information. We may receive information concerning our Users from third parties and information about third parties from our Users.

2.4 Processing Information. We process your information to provide, improve, and administer our Platform and Services, communicate with you, for security and fraud prevention, and to comply with law. We process your information only when we have a valid reason to do so.

2.5 Sharing Information. We may share your information in specific situations with certain third parties or other Users of our Platform or Services.

2.6 Information Safety: We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

2.7 Phone Number; Contacts. At sign-up, Snag will request that you share your phone number for account verification. You are not obligated to share your contacts, but certain features of the Services will not be accessible without it.

2.8 Your Rights. Depending on your location, applicable privacy laws may mean you have certain rights regarding your personal information.

3 INFORMATION WE COLLECT

3.1 Personal Information Provided by You. We collect personal information that you voluntarily provide to us when you register to access the Services.

3.2 Types of Personal Information: The personal information we collect may include:

• Names
• Phone numbers
• Email addresses
• Contact or authentication data
• Contact preferences
• Photos
• Social Media Handles

3.4 Information Automatically Collected. When you visit our Services, we may collect information such as your Internet Protocol (IP) address. This information is needed to maintain the security and operation of our Services.

3.5 Third Parties and Cookies. We may also collect information through cookies and other tracking technologies.

4 HOW WE PROCESS YOUR INFORMATION

4.1 Purpose. We process your information to provide, improve, and administer our Services, communicate with you, and comply with the law.

5 SMS POLICY

5.1 Generally. By providing your phone number or otherwise providing express consent, you consent to receive SMS text messages from us.

6 SPECIFIC LEGAL BASES FOR INFORMATION PROCESSING

6.1 Generally. We only process your personal information when we believe it is necessary and we have a valid legal basis to do so under applicable law.

7 SHARING OF PERSONAL INFORMATION

7.1 Personal Information. We may share information in specific situations described in this section. We may share your personal information in the following situations:

• Business Transfers
• Third Parties
• Legal Obligations
• Rights

8 COOKIES AND TRACKING

8.1 Cookies and Tracking Technologies. We may use cookies and other tracking technologies to collect and store your information.

9 INTERNATIONAL TRANSFER OF INFORMATION

9.1 International Transfers. We may transfer, store, and process your information in countries other than your own.

10 DURATION OF INFORMATION STORAGE

10.1 Retention Period. We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless otherwise required by law.

11 INFORMATION SECURITY

11.1 Security Measures. We aim to protect your personal information through a system of organizational and technical security measures.

12 MINORS

12.1 Minors. The Services are not intended for children under 18 years of age.

13 PRIVACY RIGHTS

13.1 Rights by Region. In some regions, you have rights that allow you greater access to and control over your personal information.

14 CONTROLS FOR DO-NOT-TRACK FEATURES

14.1 Do-Not-Track. Most web browsers include a Do-Not-Track feature that you can activate.

15 U.S. STATE-BASED PRIVACY RIGHTS

15.1 State-Based Privacy Rights. If you are a resident of California, Colorado, Connecticut, Utah, or Virginia, you have specific rights regarding access to your personal information.

16 THIRD PARTY ANALYTICS

16.1 Analytics Companies. We may partner with third-parties, including analytics companies.

17 UPDATES TO THIS PRIVACY POLICY

17.1 Updates. We will periodically update this Privacy Policy as necessary or appropriate to stay compliant with relevant laws.

If you have questions or comments about this privacy policy and our privacy practices, you may contact us at hi@joinsnag.com.